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ClinOps I.M.P.A.C.T. Posts - March 1, 2017




[Analytics] Healthcare Analytics Help Mercy Uncover Cost, Quality Insights - Healthcare analytics are at the heart of Mercy Health's quality improvement and cost cutting efforts: “Every spring, the HIMSS Conference and Exhibition brings tens of thousands of healthcare stakeholders together under one massive roof to share best practices, explore the latest innovations, and brainstorm new strategies for achieving the Triple Aim. In Orlando this year, Missouri-based Mercy Health System won the 2016 HIMSS Davies Enterprise Award for healthcare analytics prowess and IT maturity. Click Here


[Technology] Consumers want virtual care options: “About 78% of consumers say they would be interested in receiving virtual health services, but only 1 in 5 has had that opportunity, according to a new survey from Accenture conducted by Nielsen. About $7 billion worth of primary-care physicians' time annually could be saved if patients could shift annual exams out of the doctor's office to home; do electronic visits for after-care and question-answering; and if they didn't have to go to the doctor for certain chronic disease management, such as for hypertension and diabetes.” Click Here






[Engagement] Data helps patients engage in medical decision-making: “Technology could be a critical tool in helping providers engage patients in shared decision-making, particularly when it comes to making medical information available and easily digestible.” Click Here





Ready for Change? 4 Questions Need Answering - Before embarking on transformation, health care leaders need to take a step back: “Change is hard. Nowhere is this more true than in health care. “Today’s health care leaders are acutely aware of these pressures and the urgent need to adapt. Across the provider landscape, organizations are implementing ambitious change agendas, but many are faltering, and a good many never get off the ground. This is not due to lack of sincere commitment at the leadership level. Instead, the difficulties are rooted in organizational roadblocks and the simple fact that the providers are not prepared for the change desired.” Click Here


Hospital Impact - Why hospitals, health systems must pay attention to ancillary providers: “Ancillary providers, which include diagnostic services like radiology, comprise a large industry that is growing even larger. According to the Ancillary Care Services (website -, ancillary care is currently one of the fastest-growing sectors of healthcare, representing nearly 30% of medical spending. For hospitals, ancillary providers have the potential to provide essential care outside of the hospital at more affordable costs.” Click Here






A Framework for Spread - From Local Improvements to System-Wide Change: “A key factor in closing the gap between best practice and common practice is the ability of health care providers and their organizations to rapidly spread innovations and new ideas. Pockets of excellence exist in our health care systems, but knowledge of these better ideas and practices often remains isolated and unknown to others. Organizations face several challenges in spreading good ideas, including the characteristics of the innovation itself; the willingness or ability of those making the adoption to try the new ideas; and characteristics of the culture and infrastructure of the organization to support change.” The IHI’s Framework for Spread and their understanding of its content have continued to evolve – see their latest thinking and work on spread. Click Here


Sharing Lean ideas to improve healthcare quality: “If a hospital is facing a problem with quality or safety, chances are another facility is having the same problem. That's especially the case with hospital-acquired infections, which can kill over 100,000 patients a year. Catalysis member Salem (Ore.) Health is resolving its CLABSI problem by standardizing processes and implementing frequent evaluations of patients' need for a central line. The result is a 64.3% drop, from 14 infections in its fiscal 2015 to five infections in 2016.” Click Here




To save on drug costs, Blue Shield of California seeks to steer members to 'preferred' pharmacies: “Blue Shield California has proposed a change in the benefits of commercial plans next year that would require consumers to pay more for drugs at pharmacies outside an established network.” Click Here





How social interventions improve outcomes in Houston - One Houston-based organization has seen success in cutting costs and improving outcomes by offering social interventions: “In response to a patient population in dire need of assistance with the social determinants of health, providers in Houston formed an intervention center to better connect those people with services outside of the hospital setting.” Click Here


Know Your Community to Improve Population Health - Health systems must establish partnerships with local organizations for successful engagement: “For many hospitals, especially those in urban centers, improving community health is a necessity due to patient populations with social and economic barriers to health care. Lankenau Medical Center — part of Main Line Health’s five-hospital health system serving portions of Philadelphia and its western suburbs — has a unique situation that requires us to serve the needs of a diverse patient population.” Click Here





 5 steps to get your hospital's MACRA strategy off and running: “Anand Krishnaswamy, vice president of Kaufman Hall's strategic and financial planning practice, makes the case that MACRA readiness should be a priority not only for physicians, but also for hospital boards and executives. The first performance year of the Medicare Access and CHIP Reauthorization Act is now underway, which will determine Medicare Part B payments in 2019. Although 2017 is designed to be a transition year, providers who dive in now have the opportunity to maximize financial rewards and set themselves up for success down the line.” Click Here


Geisinger’s turnaround offers lessons on integrated delivery - Geisinger Health System's transformation offers lessons to other integrated delivery networks that may be struggling:  “Geisinger Health System’s turnaround from the financial brink is now detailed in the memoirs of former CEO Glenn Steele, M.D., Ph.D., and the system’s efforts offer lessons for other struggling providers in the integrated delivery network (IDN) model.” Click Here


A new public health crisis - Preventable harm in healthcare: "The National Patient Safety Foundation has called for greater collaboration and nationwide adoption of a public health framework to help guide efforts to prevent patient harm.” Click Here




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